Texas Child Support Enforcement System 2.0

The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world. State of Texas – USA Project name: T2 - Texas Child Support Enforcement System 2.0 Project type: Government policy implementation using IT Date: Apr 2019 Cost   $367.5 million Synopsis: At times failed projects do throw up some great quotes. Rep. Giovanni Capriglione of the Texas state senate has contributed to that legacy with this week’s quip about t...
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British Home Office

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed or troubled projects from around the world. British Home Office - UK Project type : Immigration controls Project name : e-Borders Date : Mar 2014  Cost : £224M Synopsis : With changing security threats, securing a country's borders has become an ever increasing priority. The United Kingdom's efforts to secure their borders has suffered a significant set back after the now cancelled 'e-Borders' proj...
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British Sky Broadcasting (BSkyB)

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. British Sky Broadcasting (BSkyB) Limited – Middlesex, UK Project type: Customer Relations Management system Project name: Sky CRM Project Date: Jan 2010 court case concluded   Cost: £265M Synopsis: 2010 marked the end of another chapter in what is reputed to be IT's longest and most expensive court battle: the battle between BSkyB (a digital televi...
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Bait and switch

Lesson Learned: Take control over the key players vendors assign to your contracts Category: Contract Management The following post is a “Lesson Learned” that comes from the analysis of the failed projects documented in the “Catalogue of Catastrophe” or from the experiences the editorial team have had working with clients around the world. The post is published here to spark discussion and help organizations think about what it takes to improve project success rates. In today’s compet...
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Marin County

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Marin County - California, USA Project type : Enterprise Resource Planning system - Accounting package Project name : MERIT (Marin Enterprise Resource Integrated Technology) Date : Jan 2013 court case settled  Cost :$33M Synopsis : Marin County (Marin) is an affluent county of about 250,000 inhabitants located just across the Golden Gate Bridge from San ...
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Department of Transport – West Coast Railway Franchise

The following entry is a record in the "Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Department of Transport - UK Project name : West Coast Rail Franchise Competition Project type : Tendering process for operations of passenger rail system Date : Sep 2012 Cost : £40 to £100 Million estimated Synopsis : Operated by private companies, the British rail system is divided into a number of distinct regions.  The contract for the West Coast li...
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