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Posts Tagged ‘Organizational change’


Implementing a process improvement initiative within an organization is an activity fraught with difficulty. On paper it sounds easy. Define the new process, document it, publish it, do some training and voila. In practice, most organizations struggle with the “voila” stage. Of course the problem comes down to culture change. Culture change is the dark […]

Rickety Retrospectives

In project management practice retrospectives are the feedback mechanism by which lessons learned are fed back into the organization’s collective body of knowledge. In principle it’s a good idea, in practice, the sad truth is that retrospectives often achieve very little. The acid test of an organization’s retrospective process is whether or not the lessons […]