{"id":512,"date":"2008-09-22T15:27:34","date_gmt":"2008-09-22T19:27:34","guid":{"rendered":"http:\/\/calleam.com\/WTPF\/?p=512"},"modified":"2022-12-27T16:56:46","modified_gmt":"2022-12-28T00:56:46","slug":"service-personnel-and-veterans-agency-uk","status":"publish","type":"post","link":"https:\/\/calleam.com\/WTPF\/?p=512","title":{"rendered":"Service Personnel and Veterans Agency &#8211; UK"},"content":{"rendered":"<p>Following entry is a record in the \u201c<a href=\"http:\/\/calleam.com\/WTPF\/?page_id=3\"><span style=\"color: #0070c5;\">Catalogue of Catastrophe<\/span><\/a>\u201d &#8211;\u00a0a list of failed and troubled projects from around the world.<\/p>\n<hr \/>\n<p><strong>Service Personnel and Veterans Agency<\/strong>\u00a0(SPVA) \u2013 UK<br \/>\n<strong>Project name : <\/strong>JPA (Joint Payroll Administration)<br \/>\n<strong>Date :<\/strong> Oct 2007<strong> Cost :<\/strong>$100 Project (but cost due to\u00a0failures not disclosed)<\/p>\n<p><strong>Synopsis :<\/strong><br \/>\nNew system to unify\u00a0Army, Navy and Air Force payrolls results in a deluge of complaints about missing pay, incorrect pay and bungled allowances. Although system apparently works when used correctly, problems with the transition into operational use result in chaos.<\/p>\n<p><strong>Contributing factors as reported in the press:<br \/>\n<\/strong>Failure to address culture change issues, poor UI design, inadequate training<\/p>\n<p><strong>Reference links :<\/strong><\/p>\n<ol>\n<li><a href=\"http:\/\/www.computing.co.uk\/computing\/analysis\/2201914\/jpa-teething-trouble-causes\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #0070c5;\">JPA teething trouble causes unrest in the ranks<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.telegraph.co.uk\/news\/uknews\/1577431\/RAF-officer-sues-MoD-over-pay-fault-and-wins.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #0070c5;\">RAF officer sues MoD over pay fault &#8211; and wins<\/span><\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Following entry is a record in the \u201cCatalogue of Catastrophe\u201d &#8211;\u00a0a list of failed and troubled projects from around the world. Service Personnel and Veterans Agency\u00a0(SPVA) \u2013 UK Project name : JPA (Joint Payroll Administration) Date : Oct 2007 Cost :$100 Project (but cost due to\u00a0failures not disclosed) Synopsis : New system to unify\u00a0Army, Navy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,6,3],"tags":[130,131,129,93,147],"class_list":["post-512","post","type-post","status-publish","format-standard","hentry","category-government","category-military-project","category-failed-project","tag-government","tag-military-project","tag-failed-project","tag-why-do-projects-fail","tag-why-projects-fail"],"_links":{"self":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts\/512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=512"}],"version-history":[{"count":13,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts\/512\/revisions"}],"predecessor-version":[{"id":9548,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts\/512\/revisions\/9548"}],"wp:attachment":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}