{"id":536,"date":"2008-09-22T15:43:54","date_gmt":"2008-09-22T19:43:54","guid":{"rendered":"http:\/\/calleam.com\/WTPF\/?p=536"},"modified":"2020-01-29T11:40:18","modified_gmt":"2020-01-29T19:40:18","slug":"centrica-plc-%e2%80%93-uk","status":"publish","type":"post","link":"https:\/\/calleam.com\/WTPF\/?p=536","title":{"rendered":"Centrica PLC \u2013 UK"},"content":{"rendered":"<p>Following entry is a record in the \u201c<a href=\"http:\/\/calleam.com\/WTPF\/?page_id=3\"><span style=\"color: #0070c5;\">Catalogue of Catastrophe<\/span><\/a>\u201d &#8211;\u00a0a list of failed and troubled projects from around the world.<\/p>\n<hr \/>\n<p><strong>Centrica PLC<\/strong> \u2013 UK<br \/>\n<strong>Project name : <\/strong>Jupiter<br \/>\n<strong>Date :<\/strong> Feb 2007<strong> Cost :<\/strong>$6340M USD<\/p>\n<p><strong>Synopsis :<\/strong><br \/>\nEfforts to combine billing systems for electrical and gas supply into a single system\u00a0dissolve into a shambles.\u00a0\u00a0\u00a0Level of manual intervention required to handle billings exceeds ability of staff to keep up with the system. Additional 2,500 recruited to try to restore order.\u00a0\u00a0As many as 1,000,000 customers reported to have moved to other suppliers.<\/p>\n<p><strong>Contributing factors as reported in the press :<\/strong><br \/>\nInadequate computer hardware.\u00a0 Failure to integrate the system properly.\u00a0 Failure to\u00a0design into the system\u00a0adequate management information (final one there sounds like requirements flaws &#8211; RG).<\/p>\n<p><strong>Reference links :<\/strong><\/p>\n<ol>\n<li><a href=\"https:\/\/www.theregister.co.uk\/2008\/05\/12\/accenture_centrica_sue\/\" target=\"_blank\" rel=\"noopener noreferrer\">British Gas sues Accenture<\/a><\/li>\n<li><a href=\"https:\/\/www.top100graduateemployers.com\/news\/display_m\/11\" target=\"_blank\" rel=\"noopener noreferrer\">Accenture loses ruling in battle with British Gas<\/a><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Following entry is a record in the \u201cCatalogue of Catastrophe\u201d &#8211;\u00a0a list of failed and troubled projects from around the world. Centrica PLC \u2013 UK Project name : Jupiter Date : Feb 2007 Cost :$6340M USD Synopsis : Efforts to combine billing systems for electrical and gas supply into a single system\u00a0dissolve into a shambles.\u00a0\u00a0\u00a0Level [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,3],"tags":[132,129,93,147],"class_list":["post-536","post","type-post","status-publish","format-standard","hentry","category-private-sector","category-failed-project","tag-private-sector","tag-failed-project","tag-why-do-projects-fail","tag-why-projects-fail"],"_links":{"self":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts\/536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=536"}],"version-history":[{"count":10,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts\/536\/revisions"}],"predecessor-version":[{"id":9120,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=\/wp\/v2\/posts\/536\/revisions\/9120"}],"wp:attachment":[{"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=536"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=536"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/calleam.com\/WTPF\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}