In last week’s post we discussed “Social Learning” and the use of role models as a learning tool. Another excellent way for organizations to speed up the educational process lies in creating “reference samples”. Reference samples are examples of key deliverables that demonstrate what high quality deliverables should look like. Much like a picture says […]
Posts under ‘Training’
Social Learning
Being something of a Systems Thinker, I often find myself reflecting on events to see if I can understand the cause and effect relationships that drive the outcomes we attain. Working in the field of education, that interest has caused me to look deeply into the way individuals learn and how different modes of teaching […]
The Process Fallacy
As many readers will know, the idea of “continual process improvement” is a pillar of the quality management movement. By improving processes, the root cause of problems that allow mistakes to be made can be eliminated, thereby allowing the organization to produce higher quality goods and services. Although the idea of continual improvement started in […]
Steering Clear of Shoddy
Although home renovation projects and IT projects may not appear to have much in common, there is one regard in which they are striking similar, both suffer from undesirably high failure rates. In Canada, TV personality and master contractor Mike Holmes draws attention to failed home renovations projects in his show “Holmes on Homes”. Each […]