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Why Technology Projects Fail

This site is a companion to the popular Why Technology Projects Fail (WTPF) workshop offered by Calleam Consulting Ltd and licensees. Using modelling, simulation and case studies, the WTPF class teaches those leading technology projects the patterns of events that lead to project failure and how to avoid them. The site contains a selection of supporting resources for class participants and those who have an interest in the subject.

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Department for Communities and Local Government - UK

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and trouble technology projects from around the word.


Department for Communities and Local Government - UK
Project : FiReControl
Project type : Integration of emergency services dispatch centres
Date : Sep 2011 Cost : £460 GBP

Synopsis :
Efforts to integrate 46 regional emergency response control rooms with 8 integrated centres is abandoned after 6 years of effort and £460 GBP ($727) is spent.  Although construction of the physical buildings is completed the supporting systems to operate the system fail to materialize.

Contributing factors as reported in the press:
Poor coordination between affected stakeholders.  Failure to build support from key stakeholder.  Lack of due diligence in establishing costs and risks.  Lack of accountability.  Failure of oversight (the project continued moving forward despite clearly apparent problems).

Reference links :

  1. Failed fire project wasted £469m says committee of MPs
  2. FiReControl - Wikipedia