Justice Department – Australia

Following entry is a record in the “Catalogue of Catastrophe” – a list of failed and troubled projects from around the world.


Justice Department -Australia
Project name :
Criminal Justice Enhancements Program (CJEP)
Date : Jun 2008 Cost :$54M USD

Synopsis :
Lack of planning and underestimation cited as a primary contributors to a 9 year delay in the full deployment of the Criminal Justice Enhancement Program (CJEP) for use by the Australian Justice department. Costs balloon by 400%.  System intended to facilitate the flow of documents between police, legal representatives, the courts and other related agencies to improve efficiency of the court system.

Contributing factors as reported in the press :
From the Auditor General report : Underestimation of complexity, lack of planning, failure to allow sufficient funding for infrastructure upgrades although the need for upgrade was known.  Underestimation of the need to engage stakeholder agencies.  An inadequate business case which contributed to poor scoping of the project and a failure to identify realistic funding requirements.  Wavering commitment from government agencies involved.  Failure to meet UI design standards leading to one component being scrapped (E*Brief) and a rewrite initiated.  Development and implementation issues associated with contractor performance.

Reference links :

  1. Auditor General report
  2. Justice IT project 9 years late
  3. Auditor General’s Report : Implementation of the Criminal Justice Enhancement Program