Microsoft

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Microsoft - USA Project type : Mobile phone (Kin) Date : Jun 2010 Cost :Unconfirmed reports of $1B USD Synopsis : Microsoft's "Kin" phones (Kin one and Kin two) are withdrawn from the market after just two months.  The phones were designed for the younger market and those who are heavy users of social networking sites.  Despite the the price being cut in half...
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West Jet – Canada

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. West Jet - Canada Project type : New passenger Reservations System Date : Jan 2007 Cost : $34M USD Updated: 2 Dec 2009 Synopsis : Efforts to implement a new customized reservations system cancelled amid delays and quality concerns. Update 2 Dec 2009 - Following the cancellation of the original project in 2007, Westjet moved their reservations systems to t...
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Canadian Payments Association

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Canadian Payments Association – Canada Project : Truncation and Electronic Cheque Presentment (TECP)| Date : Jan 2009 Cost : $undisclosed, but web search indicates project to have been a $300M initiative Synopsis : The TCEP system was a system designed to simplify the clearing of checks by scanning and transmitting check data between banks rather than transf...
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London Stock Exchange – TradElect

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. London Stock Exchange – UK Project : TradElect Date : Sep 2009 Cost :$68M Synopsis : After four years of development, but just two years of use the London Stock Exchange's flagship trading platform (TradElect) is to be decommissioned and replaced. Lending credence to allegations that recent outages at the exchange were caused by the TradElect, the announcemen...
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Air Canada

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Air Canada Date : Aug 2009 Cost :$67M Synopsis : Following more than 3 years of development effort, Air Canada suspends its efforts to implement a next-generation air reservation and departure control system. Citing capital cost issues the airline announces a $67M write down related to the development. Originally planned to start deployment in 2007, the implem...
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Foundation for Student life (Oslo) – Laundry system

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. The foundation for student life (Oslo) – Norway Date : May 2009 Cost :$14M + some dirty laundry Synopsis : As part of a move to SAP the Oslo based Foundation for Student Life elected to tie the laundry facilities in the student village into their accounting systems.  Integrating the laundry machines into the accounting systems meant that students had to pay fo...
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Qantas

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Qantas - Australian airline Project name : Jetsmart Date : Feb 2008 Cost :$40M Synopsis : "Jetsmart" engineering parts management system is renamed "Dumbjet" by aircraft engineers because the system is so difficult to use. Failure to engage the engineers who would be the eventual users of the system into the requirements and design processes resulted in a...
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University of Wisconsin

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. University of Wisconsin Project type : Payroll and benefits system Date : May 2006 Cost :$28M USD Synopsis : Payroll and benefits system project is abandoned after 5 years of effort.  Board of governors (regents) had not received a single report on the project in its 5 years and was unaware that the University was facing a large scale project failure. Cont...
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Centrica PLC – UK

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Centrica PLC – UK Project name : Jupiter Date : Feb 2007 Cost :$6340M USD Synopsis : Efforts to combine billing systems for electrical and gas supply into a single system dissolve into a shambles.   Level of manual intervention required to handle billings exceeds ability of staff to keep up with the system. Additional 2,500 recruited to try to restore order. ...
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Lufthansa Systems – Germany

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Lufthansa Systems – Germany Project name : FACE (Future Airline Core Environment) Date : Sep 2007 Cost : Undisclosed Synopsis : New airline passenger reservation system cancelled after 2 years of work. Little information provided, but press release quotes problems with supplier performance. Contributing factors as reported in the press: Press release note...
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