Qantas

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Qantas - Australian airline Project name : Jetsmart Date : Feb 2008 Cost :$40M Synopsis : "Jetsmart" engineering parts management system is renamed "Dumbjet" by aircraft engineers because the system is so difficult to use. Failure to engage the engineers who would be the eventual users of the system into the requirements and design processes resulted in a...
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Dept. Homeland Security

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Department of Homeland Security - Emerge2 Project - USA Date : Sep 2006     Cost :  $20M Synopsis : Plans for the Emerge2 system (Electronically Managing Enterprise Resources for Government Efficiency and Effectiveness ) are scuttled after it becomes clear the project has headed off in the wrong direction.  Original plan called for the development of an Enterp...
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Los Angeles Unified School District (LAUSD) – USA

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Los Angeles Unified School District (LAUSD) - USA Project type : New payroll system Date : Jan 2007 Cost :$95 USD Synopsis : New payroll system goes seriously wrong.  Some teachers are paid $10,000 for one month’s work while others receive just 20¢ for the same job.  Some school board employees are forced to take bank loans to cover their daily expenses while...
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Waste Management Inc – USA

Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world. Waste Management Inc - USA Project : Enterprise Resource Planning (ERP) system implementation Date : Mar 2008 Cost :$100M USD Synopsis : Enterprise Resource Planning system implementation fails to meet needs. Waste Management claim vendor used a dummy prototype for pre-sale demo while asserting that the solution was an out-of-the-box solution that would requi...
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