Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world.
The foundation for student life (Oslo) – Norway
Date : May 2009 Cost :$14M + some dirty laundry
Synopsis :
As part of a move to SAP the Oslo based Foundation for Student Life elected to tie the laundry facilities in the student village into their accounting systems. Integrating the laundry machines into the accounting systems meant that students had to pay fo...
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Why projects fail
City of Vancouver – Olympic Village
Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world.
City of Vancouver – Canada
Date : Jan 2009 Cost :$250M cost overrun
Synopsis :
While we don't often touch on construction projects in this database, a construction project is still a form of technology project. The following example nicely illustrates what happens when financial risks are ignored.
Having won the right to host the 2010 Winter Olympics in 20...
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Veterans Affiars – USA
Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world.
Veterans Affairs - USA
Project : Replacement Scheduling Application (RSA)
Date : Aug 2009 Cost :$41M
Synopsis :
After seven years of development the Veterans Affairs (VA) Replacement Scheduling Application (RSA) is scrapped. As a component of the larger HealtheVet system, the Replacement Scheduling Application was to allow veterans to request and view medical...
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Strucutural and Strategic Planning
In theory projects are initiated by the creation and formal approval of a Project Charter. The Charter details the projects objectives, outlines the scope of the project and establishes the authority for the Project Manager to proceed. In practice few of the organizations I visit use a formal Project Charter and instead a hotchpotch of different methods is used.
Theses informal methods of initiating a project often turn into a long drawn out activity. From the sea of ideas, options and p...
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The Incentives Infrastructure
One of the pillars of successful Project Management is the need for a project to have a clearly defined goal. Establishing a goal provides a basis for the project’s scope to be established, provides a way to measure success and provides a reference point for use when making project related decisions.
There’s no doubt that establishing clear, measurable objectives is an important step in setting a project on the road to success, but a clear goal is sometimes insufficient to ensure that everyon...
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Fear of Commitment
One of the fundamentals taught in Project Management class is the need to define what the success of the project will look like. Only by establishing a picture of the desired end state are we able to establish project scope properly and make effective decisions about how to manage the project. In Project Management class we’re taught to express project success as specific measures that define the project’s goals. These measures are often captured using SMART objectives (Specific, Measurable, Ach...
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An Essential Question
When directly asked, most Project Managers recognise that the level of success their project teams are likely to achieve is directly correlated to the team’s ability to make effective decisions. If the team can consistently make good decisions, the chances of success are high. If they make a bunch of bad decisions, the chances of success are greatly reduced. Despite the obvious correlation, the role of decision making in the project environment is generally poorly understood.
If we can agree ...
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The Requirements Excuse
Studies into the failure of IT projects almost always make reference to poor requirements as a leading source of failure. Requirements are of course a vital part of any project. Without knowing what you’re building how can you build something of value? Although I agree that getting the requirements right is a central pillar of project success, I do have a problem in pinning project failure on poor requirements.
As those who have run IT projects know, establishing requirements can be a tricky ...
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Department of Transport – UK
Following entry is a record in the “Catalogue of Catastrophe” - a list of failed and troubled projects from around the world.
Department for Transport - UK
Project name : Shared Services
Date : May 2008 Cost :$160M
Synopsis :
Program to improve efficiency in the UK's Department of Transport ends up costing more than it saves. By sharing hardware and software services across the department the project was intended to save the organization $114M. A May 2008 study the the U...
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The Leadership Pendulum
One of the trends I’ve noticed over the years has been the growing importance of the Project Management role. When I first started work more than 20 years ago, many projects were lead by a Technical Leader rather than a Project Manager. Today most projects have a dedicated Project Manager.
The change is likely a reflection of the fact that many past failures could be attributed to poor planning and control. While appointing a dedicated Project Manager has clear benefits, we need to be careful...
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