Although I’m not a great fan of taking concepts from the manufacturing sector and bending them so they can be applied to the IT sector, the idea of “push” versus “pull” processes is one that is worth considering. The concept of push versus pull comes from the field of lean manufacturing and is used to identify who in a chain of manufacturing processes is requesting work to be done. In the factory environment work is broken down into discrete processes which are linked together in a chain. Raw ma...