Synopsis: Imperatives, expectations and feedback are the mechanisms through which management's desire for high performance are translated into a functioning corporate culture.
Regular readers will know that I've been studying corporate cultures over recent months. My goal is to understand how corporate cultures come to be and what management teams can do to shape positive cultures (i.e. cultures that improve quality and productivity while simultaneously lifting employee engagement, morale and...
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Causes of failure
Christmas Blunderland
The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world.
Christmas Blunderland - UK
Project type : An assortment of Christmas themed entertainment parks
Date : Nov-Dec - 2008, 2013 and 2014 Cost : Unknown
Synopsis :
One definition of success is "meeting or exceeding expectations". Satisfy expectations of the customer or stakeholders and the project is viewed as a success. Fall short of expectations and no matt...
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Corporate Culture – Part 3
In parts one and two of this series, we've looked how corporate cultures affect the outcomes a project attains and where cultures come from. In this final post in the series we'll look at the mechanisms through which cultures spread and what organizations can do to promote a healthy culture.
Pretty much every business leader understands the value of having a positive corporate culture. The state of many businesses however illustrates that not every business leader understands how to shape...
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Corporate Culture – Part 2
Last week I posted thread that outlined some of the different types of corporate culture and started the process of looking into how corporate culture influences project outcomes. In this week's post we'll look at where cultures come from.
Part of the reason corporate culture is so poorly understood is because few organizations appreciate how cultures form. Cultures are invisible and they are hard to define. They develop out of ongoing interactions rather than a single moment in time and ...
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Corporate Culture – Part 1
Culture is a powerful force in any human system. It establishes the norms of behavior and acts as a reference point for the expectations we have of each other and ourselves. While we are all used to the idea of culture in our public societies (cultures driven by national identity, religious affiliation, generational groups and /or fashion), culture in the workplace gets less attention. While the phase "corporate culture" is banded around, few organizations really have a grasp of what it is, how ...
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Strategic Misrepresentation
As a timely follow up to the excellent set of posts about cognitive biases written by guest writer Paul Gibbons, the UK's National Audit Office (NAO) has just published a report that illustrates how the “optimism bias” and other dysfunctions can distort key investment decisions.
The decision to proceed with a project and decisions about how to approach it, are some of the most challenging needing to be made. These decisions are among the first to be made and occur at a point in time at which ...
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Shifting the status quo
In Project Management circles there is an increasing awareness that some projects aren't just about producing deliverables, they are about delivering "change". Project's in today's business world are often changing the way business is done and the failure to recognize how hard it can be to change work habits, or organizational structures, is one of the contributing factors seen in a number of the projects in the "Catalogue of Catastrophe".
Many of the better Project Management courses in the m...
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The Bean Counter’s Blind Spot
Lesson learned: Be careful what you measure and how you measure it.
Category: Project objectives / Decision making.
The following post is a “Lesson Learned” that comes from the analysis of the failed projects documented in the “Catalogue of Catastrophe” or from the experiences the editorial team have had working with clients around the world. The post is published here to spark discussion and help individuals and organizations think about what it takes to improve project success rates.
I can...
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Cheese and Onion – Frameworks for Analyzing Project Failure
When it comes to improving success rates, the commercial aviation sector has been one of the most successful. In 1930 taking a commercial flight was risky business. When you board a flight today, the chances of an accident taking your life is about 1 in 30 million. Through rigorous accident investigations and a willingness to challenge every facet of the problem, the industry has continually improved its safety record.
Sadly, success rates for the projects in today's businesses are far worse ...
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Project Management Heresy
I’ve just finished reading a book about the Apollo missions that put man on the moon (Apollo by Charles Murray and Catherine Cox). The Apollo project was initiated by President John F. Kennedy in 1961 when he announced to the US Congress his believe that the United States “should commit itself to achieving the goal, before this decade is out, of landing a man on the Moon and returning him back safely to the earth". In July 1969 that goal was achieved when Neil Armstrong and Buzz Aldrin landed...
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