Scottish Ferries Fiasco

The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world. Organization: CalMac Ferries Ltd Project type : Construction of two new ferries Date : Sep 2022 Cost : £340 million Synopsis : The services provided by state owned ferry operator CalMac Ferries Ltd sustain communities on 22 of Scotland’s islands. To ensure they continue to meet stakeholder needs CalMac’s fleet renewal program ordered two new boats in 20...
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Boeing 737-MAX

The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world. Organization : Boeing Commercial Airplanes Project name : 737-MAX Project type : Commercial aircraft design Date : Apr 2019 Cost : 346 lives lost Synopsis : Designing and building today's commercial aircraft must be among the most complex projects in the modern age. The two leading players in the industry are America's Boeing Commercial Airplanes a...
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Fyre Festival

The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world. Project name : Fyre Festival Project type : Music festival Date : Apr 2017 Cost : Undeclared Synopsis : The execution of a large-scale music festival can be a complex Project Management challenge. The bigger the event, and the higher the expectations, the more challenging it becomes. Throw in a remote location, a lack of event planning experience, l...
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Spotting a leader

Synopsis -  Effective 'leaders' know what quality is and feel a sense of responsibility for achieving quality.  If a person waffles, waivers or avoids discussing quality, chances are they will not make an effective leader. It's pretty clear that project success rates are higher where projects have effective leadership and lower where there was either no leader, or where those in the leadership roles didn't discharge their duties effectively.  Effective leaders align people, focus people a...
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Agile’s Achilles heel

From its birth in the software development community, the idea of ‘agility’ has risen in prominence to the point where organizations of all shapes and forms are now leveraging agile principles (or at least trying to).  Since being conceptually formalized in the 2001 ‘agile manifesto’ the ideas have matured to the point where agile practices have worked their way into the mainstream of the Project Management Institute’s PMBoK® Guide. As I’ve written about a number of times, agile concepts are ...
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Culture’s Cogs – Feedback

Synopsis: Feedback is the mechanism that keeps a culture alive...  This post is part 4 in the Cultures Cog’s series of posts. Click here for – Part 1 In the two prior parts of this blog series we looked at the role "imperatives" and "expectations" play in giving rise to a culture. In this final post we'll look at how feedback is the link that keeps a culture alive. Feedback is the interaction between people that tells them whether or not expectations are being achieved. Feedback can eit...
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Tram trouble

The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world. Organization: City of Edinburgh Council Project type : Public transit - Tram Network Date : September 2003 - May 2014 Cost : £1 Billion (including anticipated loan interest) versus an original estimate of £375M (based on a much larger scope than was actually built) Synopsis : What started out as a noble idea in 2003 was later described as the “hell on whe...
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Nelson Mandela Bay Metropolitan Municipality

The following entry is a record in the “Catalogue of Catastrophe” – a list of failed or troubled projects from around the world. Organization: Nelson Mandela Bay Metropolitan Municipality (NMBMM) – South Africa Project type : Metro bus purchase Project name : Integrated Public Transport System (IPTS) Date : February 2015 Cost : R2 billion ZAR (approximately $130M USD) Synopsis : The purchase of 60 buses at a cost of R100 million (ZAR) has left the Nelson Mandela Bay Metropolitan M...
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I, We, You, Me – Observations on Team Dynamics

As with most Project Managers, I've worked directly with a lot of people and a lot of teams. As an instructor I've observed and coached even more. I've seen good teams and I've seen dysfunctional teams and over the years I've tried to understand what makes some teams work while others don't. Why do some teams gel so quickly while others never click? Why do some teams transcend individual efforts to perform as a whole, while others remain ineffectual? Why do some teams become lifelong friends and...
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Culture’s Cogs – Expectations

Synopsis: Expectations are the medium through which a culture propagates. Expectations can be set through words, use of benchmarks and through actions. This post is part 3 in the Cultures Cog's series of posts. Click here for - Part 1 If a culture is to propagate it needs a medium through which to flow. As suggested in the culture's cog diagram shown in part 1 of this series, expectations are a vehicle through which cultural norms are transferred from leader to team and peer to peer. In th...
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