Berlin Brandenburg Airport

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed or troubled projects from around the world. Berlin - Germany Project type : Airport Construction Project name : Brandenburg airport Date : Ongoing  Cost : 5B Euro Synopsis : Normally known for their efficiency and engineering prowess, the new airport in Berlin is a rare example of a troubled infrastructure project from the Federal Republic of Germany. Perhaps "Brandenbug" rather than "Brandenburg" airport wo...
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State of Oregon

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed or troubled projects from around the world. Oregon Health Authority - USA Project type : e-Commerce marketplace Project name : Cover Oregon Date : Apr 2014  Cost : $248M Synopsis : The problems implementing the Affordable Care Act (ACA) in the USA have been well documented. Intended to expand the availability of health insurance to a larger number of people, ACA gave individual states the choice of...
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State of Minnesota

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed or troubled projects from around the world. State of Minnesota - USA Project type : e-Commerce marketplace Project name : The Affordable Care Act - MNsure Date : Jan 2014  Cost : In the region of $150M USD Synopsis : In Oct 2013, President Obama's Healthcare.gov website caused a stir by becoming the year's biggest troubled IT project story.  What got less attention was the fact that some of the US ...
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Connecting for Success

Everywhere we go we are bombarded with messages and someone vying for our attention. Every advertisement, politician, family member, or friend, has a message and something to say to us and many ways in which to say it; email, text message, Facebook posts, tweets, magazine articles, on and on. Our world is cluttered with words. So, how do you as a leader or more importantly your team choose, which to tune in and which to tune out? As a project manager, you’re constantly tasked with getting you...
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Corporate Culture – Part 3

In parts one and two of this series, we've looked how corporate cultures affect the outcomes a project attains and where cultures come from. In this final post in the series we'll look at the mechanisms through which cultures spread and what organizations can do to promote a healthy culture. Pretty much every business leader understands the value of having a positive corporate culture. The state of many businesses however illustrates that not every business leader understands how to shape...
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Corporate Culture – Part 2

Last week I posted thread that outlined some of the different types of corporate culture and started the process of looking into how corporate culture influences project outcomes. In this week's post we'll look at where cultures come from. Part of the reason corporate culture is so poorly understood is because few organizations appreciate how cultures form. Cultures are invisible and they are hard to define. They develop out of ongoing interactions rather than a single moment in time and ...
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Corporate Culture – Part 1

Culture is a powerful force in any human system. It establishes the norms of behavior and acts as a reference point for the expectations we have of each other and ourselves. While we are all used to the idea of culture in our public societies (cultures driven by national identity, religious affiliation, generational groups and /or fashion), culture in the workplace gets less attention. While the phase "corporate culture" is banded around, few organizations really have a grasp of what it is, how ...
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Avon Products

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed or troubled projects from around the world. Avon Products - Canada Project type : Product sales and ordering system Project name : The "Promise" project Date : Dec 2013  Cost : $100 to $125M Synopsis : Ding-dong - Avon calling. According to reports, a significant number of the Avon sales team in Canada will no longer be pressing any doorbells. One of the world's most established direct sales compan...
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Strategic Misrepresentation

As a timely follow up to the excellent set of posts about cognitive biases written by guest writer Paul Gibbons, the UK's National Audit Office (NAO) has just published a report that illustrates how the “optimism bias” and other dysfunctions can distort key investment decisions. The decision to proceed with a project and decisions about how to approach it, are some of the most challenging needing to be made. These decisions are among the first to be made and occur at a point in time at which ...
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Healthcare.gov

The following entry is a record in the “Catalogue of Catastrophe” - a list of failed or troubled projects from around the world. Department of Health and Human Services - USA Project type : e-Commerce marketplace Project name : The Affordable Care Act Date : Oct 2013  Cost : Unknown Synopsis : When the President of the United States has to address the issue in front of the whole nation, you know you’ve created a serious mess. The Affordable Care act of 2010 is President Obama’s sig...
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