Humans make big thinking mistakes in predictable ways. Collectively these errors are called ‘cognitive biases’. Business leaders sometimes make billion dollar decisions, and neither their businesses nor wider society can afford ‘hardware glitches’ on that scale. This three-part series on cognitive biases and leadership starts with how cognitive biases systematically distort our view of the past and how that affects today’s decisions.
In 2001, I was called into British Airways because they...
More
Blog
Shifting the status quo
In Project Management circles there is an increasing awareness that some projects aren't just about producing deliverables, they are about delivering "change". Project's in today's business world are often changing the way business is done and the failure to recognize how hard it can be to change work habits, or organizational structures, is one of the contributing factors seen in a number of the projects in the "Catalogue of Catastrophe".
Many of the better Project Management courses in the m...
More
Bait and switch
Lesson Learned: Take control over the key players vendors assign to your contracts
Category: Contract Management
The following post is a “Lesson Learned” that comes from the analysis of the failed projects documented in the “Catalogue of Catastrophe” or from the experiences the editorial team have had working with clients around the world. The post is published here to spark discussion and help organizations think about what it takes to improve project success rates.
In today’s compet...
More
Don’t just jump, leap
Lesson learned: Maximizing project throughput.
Category: Resource management / Portfolio management.
The following post is a "Lesson Learned" that comes from the analysis of the failed projects documented in the "Catalogue of Catastrophe" or from the experiences the editorial team have had working with clients around the world. The post is published here to spark discussion and help individuals and organizations think about what it takes to improve project success rates.
Given the rap...
More
What is Project Success?
"As Project Manager, juggling all of the balls is important, but keeping your eye on the right ball is the key to delivering truly successful projects" - RG
While understanding the causes of project failure is important, without a common definition of "success", there is no clear basis for differentiating a success from a failure. Clearly none of the projects in the Catalogue of Catastrophe can be regarded as great successes (some resulted in bankruptcies, many were cancelled before completio...
More
Attitudes for Altitude
Lesson learned: Hire for attitude and potential, not just experience.
Category: Person skills development / hiring.
The following post is a "Lesson Learned" that comes from the analysis of the failed projects documented in the “Catalogue of Catastrophe” or from the experiences the editorial team have had working with clients around the world. The post is published here to spark discussion and help individuals and organizations think about what it takes to improve project success rates.
...
More
The Bean Counter’s Blind Spot
Lesson learned: Be careful what you measure and how you measure it.
Category: Project objectives / Decision making.
The following post is a “Lesson Learned” that comes from the analysis of the failed projects documented in the “Catalogue of Catastrophe” or from the experiences the editorial team have had working with clients around the world. The post is published here to spark discussion and help individuals and organizations think about what it takes to improve project success rates.
I can...
More
And now – A Message TO our Sponsors
The Sponsorship role is perhaps the most important in a project. The Sponsor owns the project and has a direct responsibility for ensuring that the desired business outcomes are achieved. In discussing project failures with people, one of the common complaints I hear is that the Sponsorship role is either non-existent or weak in their organizations. Ownership of projects is often unclear and no one really champions the project within the organization. Project Managers are left holding the baby a...
More
Cheese and Onion – Frameworks for Analyzing Project Failure
When it comes to improving success rates, the commercial aviation sector has been one of the most successful. In 1930 taking a commercial flight was risky business. When you board a flight today, the chances of an accident taking your life is about 1 in 30 million. Through rigorous accident investigations and a willingness to challenge every facet of the problem, the industry has continually improved its safety record.
Sadly, success rates for the projects in today's businesses are far worse ...
More
Project Initiation – The Kick-Off Canvas
The decisions made during project initiation are among the most critical in a project. They set the direction for the project, establish the project's objectives and establish how the project is to be approached. Mistakes made at this early stage can be fatal. Sadly all too many projects do go wrong at this early stage and once a project has set out on the wrong path it can be difficult to rectify the situation without taking a significant write-down on the efforts and costs made up to that poin...
More