When directly asked, most Project Managers recognise that the level of success their project teams are likely to achieve is directly correlated to the team’s ability to make effective decisions. If the team can consistently make good decisions, the chances of success are high. If they make a bunch of bad decisions, the chances of success are greatly reduced. Despite the obvious correlation, the role of decision making in the project environment is generally poorly understood.
If we can agree ...
More
Team Dynamics
Push and Pull
Although I’m not a great fan of taking concepts from the manufacturing sector and bending them so they can be applied to the IT sector, the idea of “push” versus “pull” processes is one that is worth considering. The concept of push versus pull comes from the field of lean manufacturing and is used to identify who in a chain of manufacturing processes is requesting work to be done. In the factory environment work is broken down into discrete processes which are linked together in a chain. Raw ma...
More
And “Voila”
Implementing a process improvement initiative within an organization is an activity fraught with difficulty. On paper it sounds easy. Define the new process, document it, publish it, do some training and voila. In practice, most organizations struggle with the “voila” stage.
Of course the problem comes down to culture change. Culture change is the dark place where deeply entrenched patterns of behavior do battle with the concept of change. Unfortunately, in most cases “entrenched patterns” t...
More
Beginner’s Mind
At the recent Great Lakes Software Excellence Conference in Grand Rapids, Michigan, Lisamarie Babik of Menlo Innovations gave an excellent talk entitled “Beginners Mind”. For those not familiar with the expression, the term refers to the open and receptive state of mind that we have when we’re beginners at something. The concept is based on the observation that beginners approach things differently from those who see themselves as experts. Where beginners are receptive to new ideas, try to think...
More
Broken Windows
There's a theory that says that where small indiscretions are ignored, larger ones will follow. The theory, known as the “broken window” effect, is most often illustrated using crime as an example. The argument says that if a building has broken windows and those windows are left unattended, the presence of the broken glass will encourage vandals to break more windows. If repairs are still not carried out, the message to the community is that no one really cares and that then leads to an escalat...
More
Mind the Gap
The translation of an organizational need into a technical solution is a technology project’s core. That translation requires detailed knowledge of the organization’s operation environment (and their desired future state) to be married up with the technical skills from which the solution will be created. The size of the gap between those two pools of knowledge is a common source of troubled projects.
One project I recently observed had allowed a six step gap to form between the intended users...
More